Products form GE's past show you the company's longevity and their products' evolution.
If you share your company’s story with your audience, you:
Show that your business has a history and isn’t brand-new on the scene, and thereby improve your credibility
Illustrate that your products and services are not stuck in the past and that you change with the times
Imply a sense of company growth and stability as you show your evolution, and the addition of new products can imply company growth and stability
While most businesses don’t have the long history that GE does, there are other things that can be pinned from the past:
Company logo revisions
Storefront or website evolutions
Product or packaging changes
Pictures of the CEO or owner in his or her younger years
However, the story doesn’t have to be limited to the past. Taco Bell Careers pins current images of employees working in the corporate offices and in stores on their Pinterest “The Taco Bell Community” board. Doing this will give a behind-the-scenes look and help to portray the company as fun and friendly.
Featured on this board are images of a jalapeno-eating contest, company award ceremonies and other fun events.
Even if your business isn’t as large as Taco Bell, you can pin images of:
Another way to tell your story is to share the causes that matter to you. Many people appreciate doing business with and can relate to acompany that gives back to the community.
Mr. Rooter has a Pinterest board to showcase the non-profit foundations they partner with and support. They also highlight what their franchisees are doing on a local level to show that the giving goes beyond the corporate office.
These pins display the many ways Mr. Rooter gives back to the community.
While sharing your story, it’s important to remember that your company is more than just a logo. Many businesses on Pinterest use recognizable logos for their profile images, but to build a personal connection, pin a photo or video of yourself.
Followers now have a sense of who the people are behind the Pinterest account. Instead of users leaving comments for a large company, they can now communicate with the actual people who represent the company. This simple video makes a large company feel very approachable.
Pinterest followers leave questions and comments for the community managers under the pin.
#2: Recognize Loyal Customers
Long ago, before video game consoles became as common as toasters, kids would have to venture out to arcades to play video games. One thing all of the gaming machines had in common was a screen that would show the initials of the top-ranking players.
Having your initials listed as a top-ranking player meant that you were pretty darn cool. It took time, skill and money to achieve that status and the initials were the video game makers’ way of rewarding you.
As a marketer, you can now use Pinterest to recognize and honor your clients or customers.
UGallery includes the weekly guest pinner's name and website URL in the description of the board.
The guest pinner is featured on the UGallery blog and on the Pinterest board along with their pins. The guest pinners bestowed with this honor are likely to become loyal customers of UGallery and share the good news with their friends.
#3: Make Your Boards a Resource
Lowe’s, an international home improvement retailer, is a good example of a company that uses its Pinterest account to provide value.
Lowe's Pinterest account provides value to followers beyond links to products.
The boards Lowe’s has created not only feature products and projects from their website, they also have many pins that link to other websites and blogs for inspiration and instruction. When Lowe’s customers are looking for help with their next project, they can visit the Pinterest account to seek guidance.
#4: Verify Pins Before You Share Them
Repinning is encouraged on Pinterest. When repinning something that you think wouldprovide value to your Pinterest followers, click on the pin to verify that it leads back to the original source.
Remember, the links attached to pins can be changed or broken. Before repinning to your account, verify the origin of the pin by clicking on it and only repin if it goes to the original source of the image. Pinning images with bad or broken links provides little to no value.
Pinterest is a great social media platform to help build connections, trust and loyalty in a very visual way. Use these tips to leverage this social media platform to build the trust and loyalty of your audience.
What do you think? How will you use Pinterest to build a connection with your clients or customers? It would be great to hear your ideas. Go ahead and share them in the comments below!
By Cynthia Sanchez, Article source: http://www.socialmediaexaminer.com/pinterest-to-build-trust-and-loyalty/